Speakers - Joanne M. Shear
Joanne M. Shear MS, RN, FNP
Joanne Shear, a family nurse practitioner, worked for over 38 years with the US Veterans Health Administration (VHA) as a clinical operations and implementation expert with experience at the local, regional and national levels. From 2008-2016, Ms. Shear, held the role of the National Primary Care Clinical Program Manager for the VHA as part of the VHA Primary Care Office, and was a leader involved in developing, planning, and leading the design and implementation of the VHA patient-centered medical home model, a highly-successful network model that was rolled out in the over 1,000 VHA primary care practices across the US servicing over 9 million patients. In her national role, she served as a clinical resource in planning, designing, integrating, implementing, modifying, administering and evaluating clinical care and national healthcare policy. Since retiring from the VA, she has served as a consultant for the World Bank Group, Harvard School of Public Health, IBM and Ireland Ministry of Health, among others, and has worked in Low and Middle Income Countries including Turkey, China, and the Philippines – to support the design and implementation of new comprehensive primary care models. Her specific expertise includes integrated care delivery models, care/case management, care coordination, disease/population management, measurement and metric development, team roles and functions and virtual care modalities.